Empirical Water

30-Day Money-Back Guarantee

We want you to love your purchase — and we’re confident you will. That’s why we offer a 30-Day Money-Back Guarantee on all eligible products. If you’re not completely satisfied, simply contact us within 30 days of delivery, and we’ll issue you a full refund of the purchase price.

Here’s how it works:

You have 30 days from the delivery date to request a return.
Items must be in their original condition and packaging.
Return shipping costs are the responsibility of the customer.
Once we receive and inspect the item, your refund will be processed within 5–7 business days.

To start a return, contact us at [email protected] with your order number and reason for return, and we’ll guide you through the process.

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